AE2S Nexus has begun mailing or hand delivering the 2024 edition of the Annual Utility Rate Survey. We would like to thank the 226 participants this year. We received responses from 115 systems serving populations 5,000 and greater, 57 systems serving populations less than 5,000, and 54 Regional Rural systems. Survey data was solicited from … Read more
The 23rd Edition of the Annual Utility Rate Survey will be distributed to the participants in the coming weeks. Until then, we wanted to share a preliminary look at the results to help you understand how your rates compare to those of your peers. We hope that the results are useful to systems throughout the … Read more
To enhance the usefulness of the Annual Utility Rate Survey, we have developed an online Dashboard for use by participants. The dashboard can be accessed by logging into the site at: ae2sratesurvey.com. Rate survey participants can either log in using an existing account or create a new account by following the prompts at the bottom … Read more
Check your email inbox or mailbox for the 24th Annual Utility Rate Survey questionnaire. The digital and print versions of the survey were sent to utilities on February 2nd. The deadline for participation is March 22, 2024. Each year, AE2S conducts a survey of water, wastewater, stormwater, and solid waste utility rates throughout the region. Two unique reports … Read more
A utility’s cost of service is defined as a system’s total cost of providing service to its customers. This generally includes operating expenses, maintenance expenses, debt service principal and interest payments, and adequate funding of systems. Appropriate funding of system renewal is often described as an annual investment in rate-funded capital, debt service principal, and … Read more
When it comes to communicating rate changes, 62% of respondents to the 2023 AE2S Utility Rate Survey said they utilize utility bills to announce upcoming adjustments. Rate increases are often necessary to fund infrastructure improvements and maintain service quality. However, the way they are communicated is crucial. Transparency is a cornerstone of effective communication with … Read more