The 2025 AE2S Nexus Utility Rate Survey booklet contains charts of water, wastewater, and stormwater rates, as well as a Total Utility Bill that includes water, wastewater, and stormwater. Since each community faces different challenges, it is often useful to look at the combined utility rate when comparing the cost of utility service between communities. … Read more
Here is a preliminary look at the 2025 Annual Utility Rate Survey results for systems serving 5,000 customers or more to help you understand how your rates compare to those of your peers. We hope that the results are useful to systems throughout the region as budgets are finalized and 2026 rates are set, by … Read more
AE2S Nexus has begun mailing or hand delivering the 2025 edition of the annual Utility Rate Survey. We would like to thank the 240 participants this year. AE2S Nexus received responses from 131 systems serving populations 5,000 and greater, 61 systems serving populations less than 5,000, and 48 Regional Rural systems. Survey data was solicited … Read more
Water use is as predictable as it is unpredictable. Factors outside the control of water system managers heavily influence water use – weather conditions, user demographics, economic conditions, etc. Tools available to system managers primarily include educational efforts, incentive programs that reward customers for installation of water-saving devices, and rate structuring/pricing. Scientific research related to … Read more
The importance of reserve funding for water and wastewater systems has never been so well illustrated as over the past two years. During the COVID-19 pandemic, utilities took extreme measures to ensure that critical clean water and sanitary sewer services were not disrupted, including suspending service shut-off practices. As a result of the disruption to … Read more
The Utah Division of Water Resources is accepting applications for a new Transparent Water Billing Grant Program. Applications for the one-time funds are available to retail water providers in Utah that have a current water conservation plan filed with the Utah Division of Water Resources. The grant program aims to implement water billing practices that … Read more